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Process and Delegation – Links

Process and Delegation – Links

Liberate Your Team with Clearer Processes www.strategy-business.com Love this. “At their heart, effective processes are not about adding red tape — they are about enabling ‘flow’” Yes. Exactly. The Subtle Art Of Delegating Work – The Startup – Medium medium.com A good...
Listening (And Not Listening) – Links

Listening (And Not Listening) – Links

Etsy’s Charter of Mindful Communication | Lara Hogan larahogan.me Very cool. Some simple techniques for better, more empathetic communication, couched in clear language. “Assume best intentions”, “Stay genuinely curious”, “Prepare to be surprised” – and a...
Incredibly Simple Rules for Story-Telling

Incredibly Simple Rules for Story-Telling

Here’s a thing that happened: we were looking for a great engineer to work on device drivers (yes, this was a long time ago). D showed up, did a great interview, and I hired him. Here’s the story about the thing that happened: I was doing interview after interview for...
Use Radical Candor to Reduce "HR Debt"

Use Radical Candor to Reduce "HR Debt"

(this is one of a set of notes from my work coaching founders, CEOs and technical leaders in the tech industry.  Originally published in the “Leadership, Management and Being Human” newsletter) I recently highlighted this rather terrific post by Jessica Rose.  It kind...